Payment Information

What forms of payment are acceptable?

We offer a variety of payment options for you to choose from. We accept most major credit cards, checks, Shop Pay installment plans, deposits on boats and docks, and we can accept payments at our Gainesville location.

Which credit/debit cards do you accept?

We accept the following credit and debit cards:

  • Visa
  • Discover
  • American Express
  • MasterCard

Can I make a Deposit on my boat or dock?

Yes, we ask for 50% down when the order of your boat or dock is placed, with the balance due at completion. If your order is shipping, payment is due in full before it leaves the facility. If we are delivering/installing, we will collect the balance at delivery. Please contact us to learn more.

What is Shop Pay?

Shop Pay offers customers the option to pay for their order in full at checkout, or to pay in installment payments for orders from 50 USD to 17,500 USD. Learn more about Shop Pay >

Where can I learn more about Shop Pay?

Shop Pay is administered by Shopify you can learn more about the service and update your payment plans here Learn more about Shop Pay >

How do the Shop Pay installments work?

You can choose between the following installment payment options at checkout:

Four, biweekly, interest-free payments, for orders from 50 USD to 999.99 USD.

Monthly payments for orders from 150 USD to 17,500 USD. Monthly installment orders are interest-bearing from 10 to 30% APR, and may be paid in three, six, or twelve months depending on the purchase amount.

Do I need to make Shop Pay installments even though I have not received my product?

Yes, you will need to make your payments even though your boat or dock is in production.

How do I change my billing information?

You can login to your account here to check your billing information.

How can I change or delete my credit card information?

You can login to your account here to check your payment information.

How do I view or download my invoices?

Do you have other financing options available?

For Texas residents, we also have financing options with First Financial Bank on boats and docks. 

-To see if you qualify for financing on a boat, click here.

-To see if you qualify for financing on a dock, click here.

Still have questions?

Whether you’re looking for information about shipping & delivery, product specs and details, or help with setting up an installment plan, our team is standing by and happy to assist.

940-291-2603 | marketing@pondking.com | Contact Us

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