The DIY Floating Dock Kit ships via freight on a pallet that is 95" x 48" to any address in the lower 48 states. 

How to accept a DIY Floating Dock Kit shipment

We stand behind our products, and we do all we can to pack everything securely. Unfortunately, once an item leaves our facility, we have no control over the shipping process. If you accept a shipment that has sustained damage, neither you nor we can make a claim for the damage, so it is very important that you examine your shipment BEFORE accepting it.

Here's how to properly receive your Pond King products:

1. Inspect all boxes/pallets and make sure you have all the pieces to your order.
2. Check the bill of lading from the delivery company to make sure you have all your boxes/pallets.
3. Report any missing boxes/pallets to the driver and NOTE ON THE BILL OF LADING. Get it in writing!
4. Next, inspect all the boxes/pallets for anything that looks like damage. If there is a punctured or smashed box/pallet, open it, and make sure that there is no damage.
5. In the event of damage, you must report it to the driver and NOTE ON THE BILL OF LADING. If you do not note the damage on the bill of lading, you are confirming that you received the goods in perfect condition, and you release both Pond King and the shipping company of any liability on the shipment.

Pond King is not responsible for any damage caused during shipping by a third party.

Once I place an order for a floating dock kit, how long will it take to be delivered?

Our dock kits are typically in stock and you can expect delivery in 2 to 3 weeks. COVID-19 UPDATE: Our lead times have been impacted by COVID-19. Please call to get an estimated ship date before placing your order. 

Can I have a floating dock kit shipped to my house?

Yes, all the dock kits ship via freight to residential addresses in the continental U.S., with an appointment and a lift gate.

How long is the walkway that is included with the floating dock kit?

The 8 ft. x 8 ft. dock comes standard with an 8 ft. walkway, and that is the longest walkway we’d recommend for that dock. You can choose an 8 or 16 ft. walkway for the 8 ft. x 12 ft. dock.

How should I anchor my floating dock once I’ve assembled it?

You will dig two piers that are at least 6 in. x 18 in. and set the provided anchor in concrete. For more details, download our complete assembly and installation instructions.

If I choose to order without decking, what type of decking do you recommend?

For the decking, we recommend you use composite decking, cedar, or redwood, but ultimately, this is your decision. While cost will likely be a major consideration – be sure you factor in your time to replace whichever type of decking you choose. If you opt for a less durable material, you’ll have to replace it more frequently. We’d opt for decking that make the installation worth your time.

If I choose to order with decking, what type of decking will it come with?

We use the same decking for the floating dock kits as we do for our Steel and Aluminum Floating Docks - a composite decking material called TimberTech. We’ve chosen TimberTech because it is one of the densest decking products on the market, as you can see from the chart below.

If I order my dock kit with decking, do I have color options?

If you get decking, the standard is Coconut Husk colored TimberTech decking. Sea Salt Gray is available at no additional charge. Other color options may be available for an additional charge. Lead time may vary for colors other than the Coconut Husk. Please call for more options.

Coconut Husk (Standard)

Sea Salt Gray

Can I get an awning for the floating dock kit?

No. Awnings are not available on any of the aluminum docks.

Can I get railings on my floating dock kit?

Yes. For an additional fee you can add a 32" high aluminum, powder coated railing that you would have to install yourself. Please call for additional information.

Composite Decking Comparison: